Finca Les Arcades

Privacy policy

1. Data controller

Carmen Girbés Medes · Tax ID 20779705X · Camino Berca S/N (Frente HH. Maristas), Algemesí, Valencia, Spain · hola@fincalesarcades.com.

2. Data we process and its source

3. Purposes, legal basis and retention

Availability alerts

Purpose: To send the alert you request for a particular fruit.

Legal basis: Consent. You may withdraw it by emailing hola@fincalesarcades.com.

Retention: Until you withdraw consent or it is no longer needed for the alert; it will be reviewed when the pilot closes.

Interest and harvest requests

Purpose: To assess demand, reply to you and manage the request you send. They are not used to send unsolicited marketing.

Legal basis: The consent you give when submitting the form.

Retention: While the request remains open and for the time needed to handle and document it; it will be reviewed and erased or anonymised when no longer necessary.

Account and profile

Purpose: To provide access to the private area and manage data and requests linked to your account.

Legal basis: Performance of the features you request when creating or using the account.

Retention: While you keep the account active or until you request erasure, except for data that must be retained to address liabilities.

Request estimates and follow-up

Purpose: To calculate the delivery estimate you request and review the request. It does not confirm a sale, charge or invoice.

Legal basis: Steps requested by the data subject before a potential contract and, where applicable, consent.

Retention: While managing the request and for the time needed for potential queries or liabilities.

Security and operation

Purpose: To prevent fraud and abuse, keep the site secure and resolve technical incidents.

Legal basis: Legitimate interest in the security and proper operation of the site.

Retention: For the time strictly necessary for this purpose.

4. Recipients, processors and transfers

We do not sell or disclose your data to third parties for their own commercial purposes. To provide the service we use providers that process data on the controller’s behalf: Microsoft Azure (hosting, functions and storage), Microsoft Entra External ID (identity and access) and Azure Communication Services Email (email delivery). Transactional storage is configured in Spain Central and identity and email services with logical data residency in Europe. Google Analytics 4 and Microsoft Clarity receive browsing data only after you consent to cookies. Details about these technologies, their international transfers and terms are available in the Cookie policy.

5. Automated decisions

We do not make automated decisions that produce legal effects or similarly significantly affect you. Consented analytics are not linked to your requests or account to make decisions about you.

6. Your rights

You may request access, rectification, erasure, objection, restriction and portability; withdraw consent where it is the legal basis; and complain to the Spanish Data Protection Agency. Email hola@fincalesarcades.com and state the right you wish to exercise. We may request reasonable information to verify your identity.

7. Necessary data, children and security

We request only the data needed for each form. Do not submit data of children under 14 without authorisation from a person with parental responsibility or guardianship. We apply reasonable technical and organisational measures to protect data, although no internet-connected system can guarantee absolute security.

8. Changes to this policy

We will update this policy if the service, purposes or providers change. The update date at the beginning identifies the applicable version.